At this moment, we only accept payment via PayPal or Bank Account Transfers:
IBAN CZ33 0800 0000 0037 5527 8389
NATIV INVEST 47 s. r. o.
If you’re looking for more help regarding payments or have a question to ask, please contact us.
We usually ship each order within 1-3 business days of receiving cleared payment. The shipping method used will vary according to the size, weight and destination of the item.
We usually ship smaller products (S) via FedEx or EMS Priority Mail, the cost of which is €30 and is added automatically at checkout.
Larger products (M – L) will be shipped via one of our shipping partners, the cost of which we will agree with you.
If you’re looking for more help regarding shipping or have a question to ask, please contact us.
It is of course always possible to pick up your order in person! You will be able to collect your order as soon as you receive an email from us letting you know that it is ready.
You can initiate a return of your item within 14 days after purchase for a full refund.
Our standard restocking fee of 10% will apply to any returned purchase, unless of course we have mutually agreed otherwise prior to the item’s return. Please note that the return shipping cost is paid by the buyer and will not be reimbursed. We will refund your purchase once the item has safely returned to us in the same condition as how we shipped it to you.
Please note that we are not accepting returns on purchased fashion jewelry and accessories.
If you’re looking for more help regarding returns or have a question to ask, please contact us.